Many Cozeline pillow covers feature detailed dimensional embroidery rather than flat printed patterns. Layered stitching creates richer texture, visible depth, and a more handcrafted appearance that changes subtly with light.

No. Pillow products are sold as covers only unless a product page explicitly states otherwise. Pillow inserts are not included, allowing you to choose the firmness and fill that best suits your sofa, bed, or chair.

Hand washing is recommended. When the care label permits machine washing, use cold water, a gentle cycle, mild detergent, and a protective laundry bag. Avoid bleach, harsh chemicals, high heat, and aggressive agitation. Air-dry whenever possible.

We work to represent color and texture accurately. Small differences may appear because of screen settings, room lighting, fabric texture, and the dimensional nature of embroidery.

Eligible products are covered against confirmed manufacturing defects in materials and workmanship. Normal wear, accidental damage, misuse, improper cleaning, and pet damage are not covered.

Orders are generally processed within 1–3 business days and typically delivered within 3–10 business days, depending on destination and fulfillment location.

Eligible items may be requested for return or exchange within 30 days of delivery. Items should be unused, unwashed, and returned with the original packaging where possible. Visit our Return & Exchange page for the full process.

Our customer care team is available around the clock. Email Cozeline@yeah.net or use the Contact Us form. Include your order number when contacting us about an existing purchase.